Terms & Conditions of Use
Your use of this
website is subject to the following conditions and you should not use this
website unless you accept these conditions:
- The information contained in this website has
been prepared solely for the purpose of providing information about
Guildford Spectrum (GS) and the services we offer.
Hockey and Ice Skating tickets can be purchased online up to 2 hours
before the event. All purchases after this time must be completed in person
at Guildford Spectrum main reception (tickets cannot be purchase by
telephone less than 2 hours before the event).
- Leisure Pool
online tickets are available to purchase up to 2 weeks in advance. Leisure
Pool morning swim sessions can be purchased online up to 23:30 hours the
day before the event, afternoon swim sessions after 1pm can be purchased
up until 11am on the day. All purchases after this time must be completed
in person at Guildford Spectrum main reception subject to availability. If
you have booked for a Leisure Pool session, entry to the pools changing
room will be permitted no earlier than 10 minutes prior to the session
start time as shown on the ticket.
you are booking Leisure Pool tickets, please note that all children under
9 years of age must be accompanied in the water by a responsible adult.
Only 2 children under 9 years to every one adult of which only one child
can be under 4 years.
for reason beyond our control, the event / session needs to be cancelled,
then a full refund will be provided.
- GS accepts no liability to any person for loss
or damages incurred as a result of reliance upon material contained at
- Event details on the site are subject to
change without prior notice. GS accepts no responsibility for the accuracy
of information or material accessed through the site.
- By logging on, you will be assuming all risks
associated with use of the site, including risk of your computer, software
or data being damaged by any virus which might be transmitted or activated
via the GS site or your access to it.
- We are not responsible for the content of any
linked sites and the inclusion of any link does not imply any endorsement
of that linked site.
- You will only use this website for personal
- An administration charge of 5% of the total
transaction fee will be charged. This fee enables us to invest in the
products provided at Guildford Spectrum to maintain the level of service
our customers expect.
- Active points cannot be awarded or redeemed
for online bookings.
Guildford Spectrum Terms & Conditions of Sale and
- A maximum of 14 tickets can be purchased in
any one transaction.
- Group bookings WILL NOT be accepted at this
website. For group bookings, please telephone the box office on (01483)
- Every event attendee must have a ticket.
- All ticket sales are subject to a 5% of the
total transaction administration fee.
are non-refundable and may not be sold to any third party.
vouchers, coupons and other offers are not valid in conjunction with any
prices are subject to change.
- Ice Hockey Ticket holders consent to the
recording and filming of themselves as members of the audience.
- GS reserves the right to refuse admission or
- GS has a No Smoking Policy throughout the
- Glasses, bottles, cameras and recording
equipment etc. are not allowed in any of our arenas unless by prior
agreement with event organisers/hirers.
- GS reserves the right to make any alterations
to our event programme rendered necessary by unavoidable causes.
- Refunds and exchanges will not be available.
- If concession discount is available for the
event you must be: a senior citizen, unwaged, on benefits or a full-time
student. Proof of concessionary status will be required when you pick up
your tickets from the Box Office.
- Ticket(s) must not be re-sold for profit or
commercial gain by any outlet other than GS Box Office. Failure to comply
will make this ticket void. Your statutory rights are not affected.
- GS conforms to the Data Protection Act 1998.
- Comments or suggestions, please write to:
Marketing Dept. Guildford Spectrum, Parkway, Guildford, Surrey, GU1 1UP.
- Proof of your address & telephone number
will be required when collecting your ticket(s) from the Box Office.
The text and images contained in this
website belong to GS and are protected by copyright and other intellectual
property rights. You can print or download any part of these text and images
for personal use only and is subject to the following conditions:
material may not be used for commercial purposes.
copies must retain any copyright or other intellectual property notices
contained in the original material.
products, technology or processes described in this website may be the
subject of other intellectual property rights reserved by GS. No licence
is granted in respect of those intellectual property rights.
trade marks and brands displayed on this site are protected by copyright,
trade mark and other intellectual property laws and may not be reproduced
or appropriated in any manner without written permission of GS.
If you have any
questions/comments about privacy, you should email us at firstname.lastname@example.org
Wealden Leisure Ltd, Trading as Freedom Leisure | Address: Freedom Leisure, The Paddock, 1-6 Carriers Way, East Hoathly, East Sussex BN8 6AG, UK | Company Number: IP29336R | Tel: 01825 880260 | Email: email@example.com